Reservation Information
・We open booking slots prior to 30 days at 5pm and 7:30pm. For example, a 5pm slot on 15th Feb is available from 5pm on 15th Jan.
・We take a regular reservation through our website only except for a situation that there is a last-minute cancellation.
・For a private party, please contact us by e-mail, and we will arrange it. However, please understand that the ideal party size is 8 people. Although we can arrange a private party with 8+ people, the style and seats are likely to change compared to a party with 8 people.
・€20 non-refundable deposit per person will be charged when you make a reservation. Please double check whether you are charged the exact amount of deposits.
For instance, if you make a reservation for two people, the deposit must be €40. If the deposit is less than that, or you haven't been charged anything at all, it is likely to happen that the reservation doesn't cover the ideal number of your reservation or haven't been made.
・We don't have a waiting list for reservations as we open booking slots regularly.
・If you have any concern or uncertainty about reservation, please contact us by e-mail.
Restaurant & Cancellation policies
・Due to the nature and length of our course, Matsukawa is not suitable for children under 16 years of age. We do not have facilities for babies and enough space for buggies on the premises.
・If you have any food allergy, disliked food, or dietary restrictions, please let us know two days prior to your reservation date. Without this, we cannot guarantee to arrange a course based on your preference.
・We are afraid that we are authentic sushi restaurant; therefore, we don't have a vegetarian or vegan course.
・Our restaurant style is to start all course at the same time in one time slot. Thus, if you are delayed more than 15 minutes, we cancel your reservation.
・Due to the limited space and preparation for fresh ingredients, €20 deposit per person is non-refundable in all cases.
・We fully understand that there are various situations. Please get in touch with us to ask about your reservation or cancellation by e-mail.